Support Information
Get the help you need for your account-related inquiries and troubleshooting concerns from our two support channels.
Technical Support
Talk to us in real-time!
If ever you need help, you can chat
directly with our support team.
Submit A Ticket
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Submit your concerns if you have any questions about subscription, billing, etc. and we’ll get back to you!
LiveChat Support Hours
Our LiveChat agents are eager to help you out. Don’t hesitate to reach us out.
Central European Time
Mondays to Fridays: 09:00-13:00, 14:00-16:00, 17:00-21:00, 22:00-01:00 (next day)
Saturdays – Sundays and declared National Holidays: Closed
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If this isn’t the time zone, you may convert the hours to your local time here. We have added the time zone above as a reference so you may easily search for your nearest biggest city to match your current time zone.
Central Time Zone (USA)
Mondays to Fridays: 02:00-06:00, 07:00-09:00, 10:00-14:00, 15:00-18:00 (next day)
Saturdays – Sundays and declared National Holidays: Closed
China Standard Time (Asia)
Mondays to Fridays: 08:00-12:00, 13:00-18:00
Saturdays – Sundays and declared National Holidays: Closed
SignCut Pro 2 Video Tutorials
Get to know the basic setup and feature how-tos! Watch our quick training videos. These easy-to-follow videos will get you started in no time.
Helpdesk Portal
Get the help that you need. If you are having setup difficulties, you are more than welcome to visit our helpdesk portal or just send us a ticket!
Download To Get Started
Get the latest version of SignCut Pro 2 now.
